Your privacy matters. This policy explains exactly what personal data jetbuz collects, how we use it, who we share it with, and how you can exercise your rights as a Pakistani player on our platform.
Six core principles that govern the way jetbuz handles your personal information — from the moment you register to every transaction you make.
jetbuz collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with our legal and regulatory obligations. We do not collect data for its own sake.
Your personal data is never sold, rented, or traded to third parties for marketing or any other commercial purpose. Your information stays within the jetbuz ecosystem and its essential service partners only.
All sensitive personal data — including identity documents, payment details, and account credentials — is encrypted at rest and in transit using industry-standard TLS and AES-256 encryption protocols.
You have clear, exercisable rights over your personal data — including access, correction, deletion, and portability. jetbuz will process any data rights request promptly and without unnecessary delay.
jetbuz does not hold your data indefinitely. Retention periods are defined by legal requirements and operational necessity. Data is securely deleted or anonymised when it is no longer required.
In the unlikely event of a data security breach that affects your personal information, jetbuz will notify affected players without undue delay and take all necessary remedial steps to contain and resolve the incident.
This Privacy Policy ("Policy") describes how jetbuz ("jetbuz", "we", "us", "our") — the operator of the online casino and sports betting platform accessible at https://jetbuz.biz and all associated subdomains, mobile interfaces, and applications (collectively, the "Platform") — collects, uses, stores, shares, and protects the personal data of its users ("Player", "you", "your").
jetbuz is committed to handling your personal data responsibly, transparently, and in full compliance with applicable data protection laws. This Policy is designed to give you a clear and honest account of our data practices so that you can make informed decisions about your engagement with the Platform.
Scope: This Policy applies to all personal data collected through the jetbuz Platform, including data provided during registration, deposited via payment channels, collected during KYC verification, generated through gameplay activity, and gathered through the use of cookies and similar tracking technologies on our website.
This Policy must be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By accessing the Platform and creating a jetbuz account, you confirm that you have read and understood this Policy in its entirety.
For the purposes of this Policy, jetbuz acts as the data controller in respect of all personal data collected from players using the Platform. As data controller, jetbuz is responsible for determining the purposes and means by which your personal data is processed.
If you have any questions, concerns, or requests relating to the processing of your personal data by jetbuz, you may contact our data protection team at any time using the contact details set out in Section 15 of this Policy.
Contact for Data Matters: All data protection enquiries should be directed to with the subject line "Data Protection Request". We aim to acknowledge all data-related requests within 48 hours and to resolve them within 30 days.
jetbuz collects personal data from you in several different ways and across multiple touchpoints throughout your use of the Platform. The categories of personal data we collect are set out in the table below:
| Category | Data Collected | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality, photograph | Registration form, KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, province) | Registration form, account updates |
| Financial Data | JazzCash / EasyPaisa wallet references, bank account details (HBL, UBL, Meezan), debit card last four digits, transaction history | Deposit and withdrawal processing |
| KYC Documents | CNIC scan (front and back), passport copy, utility bill or bank statement (proof of address) | KYC verification process |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Automatic collection via Platform |
| Usage Data | Pages visited, games played, bets placed, session duration, feature interactions | Automatic collection via Platform analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Preference Data | Responsible gaming limits set, self-exclusion status, marketing preferences | Account settings, responsible gaming tool usage |
We do not intentionally collect any special categories of sensitive personal data (such as health data, racial or ethnic origin, religious beliefs, or political opinions) unless you voluntarily provide such information in the context of a responsible gaming support request, in which case it is handled with the highest level of care and used solely for the purpose it was provided.
jetbuz uses the personal data it collects for specific, defined purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your explicit consent. The primary purposes for which we process your data are:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from jetbuz, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, by updating your communication preferences in your account settings, or by contacting support directly. Opting out of marketing will not affect the delivery of transactional or account-related communications.
Where data protection law requires jetbuz to identify a legal basis for processing your personal data, we rely on one or more of the following grounds:
jetbuz uses cookies and similar tracking technologies (collectively, "Cookies") on the Platform to enhance your user experience, maintain session security, and gather analytics data that helps us improve the Platform. Below is a summary of the types of Cookies we use:
Cookie Control: You can manage your cookie preferences through the Cookie Settings panel accessible from the footer of the Platform. You can also control Cookies through your browser settings — note that disabling certain Cookies may affect the functionality of parts of the Platform. Strictly necessary Cookies cannot be disabled as they are required for basic Platform operation.
jetbuz does not sell, rent, or trade your personal data to any third party. We share your data only in the specific, limited circumstances described in this section, and only to the extent necessary for the stated purpose:
All third parties with whom jetbuz shares personal data are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond that for which it was shared.
Some of jetbuz's service providers — including cloud infrastructure providers, KYC platforms, and game software developers — may be located in countries outside Pakistan. Where your personal data is transferred to a country that does not provide an equivalent level of data protection to that applicable in Pakistan, jetbuz will ensure that appropriate safeguards are in place before the transfer occurs.
Safeguards used by jetbuz for international transfers include contractual data processing agreements that incorporate standard data protection clauses, requiring the recipient to process your data to a standard equivalent to that required under applicable Pakistani data protection law and international best practices.
Your Assurance: Regardless of where your data is processed, jetbuz holds all service providers to the same data protection standards described in this Policy. Your rights as a jetbuz player apply equally whether your data is processed in Pakistan or internationally.
jetbuz retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | AML / legal compliance obligations |
| Transaction records | 7 years from transaction date | Financial record-keeping requirements |
| KYC documents | 5 years post account closure | Regulatory KYC retention requirements |
| Support communications | 3 years from last interaction | Dispute resolution and service improvement |
| Technical / log data | Up to 13 months | Security monitoring and fraud prevention |
| Marketing preferences | Until opt-out or account closure | Consent-based processing |
Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised. Anonymised data (which can no longer be linked to you as an individual) may be retained indefinitely for statistical and analytical purposes.
As a jetbuz player, you have a number of rights in respect of the personal data we hold about you. jetbuz is committed to facilitating the exercise of these rights promptly and without unnecessary friction. Your rights are summarised below:
Right of Access
Request a copy of the personal data jetbuz holds about you (a Subject Access Request).
Right to Rectification
Request correction of inaccurate or incomplete personal data held on your account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Right to Restriction
Request that jetbuz restricts the processing of your data in certain circumstances, such as where you contest its accuracy.
Right to Portability
Request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Right to Object
Object to the processing of your data on grounds of legitimate interests or for direct marketing purposes at any time.
To exercise any of the above rights, please contact our data protection team at with the subject line "Data Rights Request". We will verify your identity before processing any request and will respond within 30 days. In complex cases, this period may be extended by a further 30 days, of which we will notify you.
No Fees: jetbuz will not charge a fee to process your data rights requests unless the request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee or to refuse the request, providing written reasons for doing so.
jetbuz takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:
While jetbuz implements robust security measures, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your account — please use a strong, unique password, enable 2FA, and never share your login credentials with anyone.
The jetbuz Platform is strictly intended for adults aged 21 years and over. jetbuz does not knowingly collect, process, or retain personal data from any person under the age of 21. All players are required to confirm their age during registration, and identity verification (KYC) is carried out to confirm that age eligibility requirements are met.
Under-Age Registration: If jetbuz discovers that a player has provided false age information and is under the age of 21, the account will be immediately suspended, all funds will be frozen pending investigation, and any winnings accrued will be forfeited. We encourage parents and guardians to make use of parental control software to prevent minors from accessing online gambling platforms.
If you believe that a minor has registered on the jetbuz Platform, please contact us immediately at so that we can take swift action. See our Responsible Gaming page for further guidance on protecting minors and using self-exclusion and account limit tools.
The jetbuz Platform may, from time to time, contain references or hyperlinks to third-party websites or services that are not operated or controlled by jetbuz. This Policy applies solely to personal data collected by jetbuz through the Platform. It does not apply to the data practices of any third-party website or service.
jetbuz is not responsible for the privacy practices, content, or security of any third-party websites. We strongly encourage you to review the privacy policy of any third-party site you visit before providing your personal data to them. The presence of a link to a third-party site on the jetbuz Platform does not constitute an endorsement of that site or its privacy practices.
jetbuz reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to the Platform. Where changes are material, jetbuz will provide notice to players by posting a prominent notice on the Platform and, where appropriate, sending a direct notification to the email address registered on your account.
The "Last Updated" date at the top of this Policy will always reflect the date on which the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how jetbuz protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.
Material Changes: Where a proposed change to this Policy would materially affect your rights or the way we process your data in a manner that requires your consent, we will seek your fresh consent before the change takes effect. You will always have the option to close your account if you do not agree with the revised terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights, please contact the jetbuz data protection team using the details below. We are committed to resolving all privacy-related queries fairly, transparently, and in a timely manner.
Data Protection Email
Subject Line
Data Protection Request
Response Time
Within 48 hours (acknowledgement)
Resolution Target
Within 30 days
For responsible gaming concerns, self-exclusion requests, or account limit adjustments, please visit our dedicated Responsible Gaming page where you can access all relevant tools directly from your account dashboard.
Your data is protected, your rights are respected, and your privacy is taken seriously. Jump into cricket betting, live casino action, or your favourite slots — knowing your information is safe with us.
jetbuz is intended for users aged 21 and over. Please gamble responsibly.